Introduction

Understanding and achieving efficient communication between the staff and patients in emergency rooms is critical in the delivery of quality and safe care. Effective communication can be interrupted by various barriers such as; this may result in medication errors, delays in patients’ treatment and potential harm to the patients. The following presentation outlines an evidence-based interdisciplinary intervention strategy for the purpose of increasing the efficiency of communication in emergency rooms and decreasing medical mistakes. The plan includes the main stakeholders in care delivery, including nurses, physicians, and pharmacists to enhance the existing communication. Thus, this plan aims at establishing safety culture in the ER settings through structured communication tools and training sessions (Ho, Gift, & Alexander, 2021). The end vision is to make the flow of information as smooth as possible to enhance patient care and eliminate mistakes.

Organizational Issue

Mishaps in communication in emergency centers are a crucial organizational problem that affects patients’ safety and care. Since emergency care is delivered in an environment that is characterized by high stress and work pace, communication is central to timely decision making as well as sharing information. Nonetheless, it has been established that communication breakdown is among the major contributors to medical errors in these environments (Fainter, 1991). These mistakes can be caused by such factors as staffing shortage, high patient turnover, and the participation of several healthcare providers with dissimilar communication patterns and concerns.

Specifically, medication errors, diagnostic delays, and treatment inaccuracies are sometimes attributed to misunderstandings within the team. Ho, Gift, & Alexander (2021) highlighted the impact of structured clinical handover protocols on communication and patient satisfaction, further emphasizing the importance of addressing communication breakdowns. It is thus imperative to address these communication problems not only for the sake of patient safety but also for the improvement of care delivery and providers’ satisfaction.

Thus, it is necessary to prevent these risks and use an interdisciplinary approach that promotes open, clear, and structured communication in healthcare facilities. This plan shall help in encouraging a more integrated team work environment and therefore improve on the quality of services to the patients as well as minimize on cases of errors.

Significance of the Issue

It is important that communication between staff in ERs is efficient and clear so as to enhance the safety of patients and the quality of care. Organization is essential in the management of patient care tasks and especially in conditions that involve high working pressure such as the emergency department. According to the study, communication challenges in ERs are associated with negative patient outcomes including wrong diagnosis, wrong medication and delayed treatment (Tai & Chang, 2023). These challenges are made worse by the lack of clear guidelines on communication structures, something that leaves many a healthcare provider in a dilemma on how best to pass critical information to their counterparts in other facilities. For example, Goldstein and Marsh (2017) noted on the possible impact of communication failure as a cause of adverse events in emergency care organizations. These breakdowns not only endanger the lives of patients but also increase the expenses of the healthcare sector since patients might need more time in hospitals to undergo other treatments because of the errors made. It is therefore important to tackle communication challenges in ERs in order to increase the patient’s survival rate and general wellness. Many documented cases show that healthcare organizations must learn and adopt good communication strategies backed up by good protocols, to avoid adverse incidents affecting patient care (McSherry et al. , 2019).

Evidence-Based Interdisciplinary Plan

In this case, it requires an evidence-based interdisciplinary approach to effectively solve the challenges of communication in the ERs. This plan includes various interventions focused on the improvement of communication, decrease of mistakes, and increase of patients’ quality. Firstly, the use of communication structures like the SBAR model (Situation, Background, Assessment, Recommendation) is critical to the provision of well-coordinated and high quality communication (Ho et al. , 2021). Due to its comprehensiveness and ease of use, the SBAR framework is effective in the context of the ER environment. Secondly, the interdisciplinary team should have routine team conferences to guarantee that all the t